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All mocknecks are made to order and have a delivery timeframe of 12-23 days from the date of purchase!

Please double-check the item and size when checking out, as all items are final sale!!

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Frequently asked questions

What is the return/exchange policy?

All items are final sale. Because each piece is made to order, we’re unable to accept returns or exchanges—please double-check your size and color selection before placing your order.

If your item arrives defective, reach out right away and we’ll make it right.

How are your products made?

All of our pieces are made to order in collaboration with our production and fulfillment partners. Each item is created just for you after your order is placed—allowing for a more intentional, low-waste process and a carefully finished result!

When will I get my order?

Please review the product description for the most accurate delivery timeline. You will receive a tracking link via email. Delivery times vary based on your location and the item(s) ordered. If you ordered multiple items, they may ship separately and arrive in different packages.

Where is my order?

Once your order ships, tracking and delivery updates are provided by the carrier. During high-volume periods, tracking may take a bit longer to populate, and transit times can be delayed.

Don't hesitate to get in touch with us through our Contact Us form if you have any questions!

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